ABOUT US

About Us

Experience and knowledge

Our founder, Ranga Sumanasekera, has always lived by a simple belief. "Follow your dream goal & push it to a finish. Do it with your heart, you will never go wrong."

With a strong passion for cars since early childhood, Ranga was driven to learn more about vehicles after leaving high school. He gained basic knowledge from leading automobile training institutes in Sri Lanka (initiated and founded by Japanese and German Governments). He subsequently completed his Automobile Engineering Degree in Russia and England. Remarkably, he became qualified at an early age and gained experience working for several local and overseas motor companies included experience working on or for Mitsubishi, Audi, VW, Skoda, Seat and Lamborghini. Having gained sufficient experience, he migrated to New Zealand to work under a reputable automotive company for a well-known car dealership that specialises in brands such as Volvo, Jaguar, and Land Rover. After completing further examinations in New Zealand, he then became a vehicle inspector.

Now armed with a wealth of experience and knowledge, he decided to launch his own business. This was the beginning of Auto Connection.

Autoconnection has one goal in mind: to offer car owners and fleet managers…

Dealership level repair and service quality at independent garage prices.

To deliver on this goal he built the business on three “pillars”:

    1. No hidden surprises. he knew car owners hated being “overcharged.” By this, he means extra (unnecessary) work being done on their car - and added to the bill - without their consent. So, he was determined to run a repair shop that only did work necessary to a car’s safety and performance.

    2. Sound repairs performed correctly. Apart from breaking down in the middle of nowhere (or being stuck in traffic) nothing is more frustrating for a car owner than having to take their car back to a mechanic because a repair failed to “hold up.” So, he was determined to ensure the quality of our work minimised the chance of this happening.

    3. Great customer communication. And finally, he was determined to operate a business that communicated well with its customers throughout the entire process of repairing or servicing their car.

And to make it all happen, he put together a team of mechanics who have repaired and serviced just about every make and model of car. More specifically, …

Here’s how and why we can promise you “dealership level” quality:

You can trust Autoconnection to deliver dealership level repairs and servicing to your pride & joy or company car because our team:

  • Have NZ qualifications so you can be sure our mechanics are trained to NZ standards.
  • Includes automotive engineers which means we can offer you highly customised or out-of-the-box repairs when required.
  • Has experience repairing and servicing European as well as Japanese and other cars. (Not all garages have the expertise needed to repair European vehicles).
  • Uses state-of-the-art tools and diagnostic scanning devices, enabling them to work on modern cars with their heavy electronics and computer guided circuits.
  • Can source quality parts and tyres through our supplier partner network.
  • Has the collective knowledge that only comes through having dealt with every type of car repair or problem you can think of. These days, little comes through the door that stumps us completely.

On top of this skill set, knowledge and experience, he also wanted to ensure …

Autoconnection are members of (or approved to offer services by) leading automotive industry organisations.

And so, we became an MTA Assured member.

This means we follow the MTA’s Customer Promise and Code of Ethics, meaning you can be confident you will get excellent service when you choose us.

Plus, we also offer you a free repairer warranty giving you peace of mind that in the highly unlikely event your repair isn’t performed correctly…we will put things right free of charge.

In addition to this we are an approved NZTA / Waka Kotahi inspecting organisation, and a member of the Auckland Chamber of Commerce.

But it’s Autoconnection that has his full-focus these days, and so…

Whether it’s a warrant of fitness, breakdown repair, servicing, company car maintenance, or other service your car needs, we can help.

We will ensure we only complete work that is necessary…

We can offer you a pick-up and drop off service or a courtesy car if needed….

We are in a handy location in Penrose close to the motorway …

We perform mechanical and accident insurance repairs….

Plus, we can offer you a payment instalment plan if required (t’s and c’s apply).

To experience dealership level car repairs and servicing at independent garage prices why not contact us today?

To your safe and hassle-free motoring,

Our Vision

Customer satisfaction

Customer satisfaction is at the centre of everything we do. We are committed to offering our customers outstanding service at all times. We provide the highest quality of work possible and we stand by our brand’s reputation in the industry.

Our medium to long-term vision is to offer dealership level workshop quality at independent garage prices throughout New Zealand. At present, we have two Auckland locations. Autoconnection in Penrose and a second location in Glen Innes.

In the next three to five years, we would like to have five convenient locations throughout Auckland. And in the long-term to expand the Autoconnection brand to other key centres in both the North and South Islands.

Doing this would enable us to offer motorists throughout New Zealand an ideal mix of high-quality repairs and top customer service at fees that represent value for money.

Our Mission

We live by a simple mission

At Auto Connection, we live by a simple mission. Always provide our clients with the highest quality service. Quality work is the cornerstone of our company and also provide motorists and company car fleet owners with:

Dealership level workshop quality at independent garage prices.

To ensure we can offer you this ideal mix of high-quality repairs, excellent customer service and fees that represent value (in relation to the quality of service provided), we have done the following:

Staffing and recruitment

  • Employed well-trained mechanics and technicians.
  • Included experienced automotive engineers, staff members who can perform specialised or customised car repairs, on our team.

Tools and technology

  • Invested in state-of-the-art tools and sophisticated diagnostic equipment.

Customer service

  • Created a well-defined customer service and job flow process.

Parts and tyres

  • Formed relationships with a network of suppliers of quality parts and tyres.

Fees and pricing

  • Committed to being transparent about our fees, and to only performing necessary work which you, our customer, are aware of.
  • Based our pricing on current “industry norm” rates for parts and labour.
  • Made a point of offering our customers different replacement part options at different price points.

Industry bodies and associations

  • Become an MTA Assured member.
  • Been accredited as an approved NZTA/Waka Kotahi vehicle inspector.
  • Joined the Auckland Chamber of Commerce

Plus, as technology never stands still, we make a point of keeping up to date with the latest in new car electronics and design.

Whether you own a petrol, diesel or hybrid engine car…have an older car that needs a lot of TLC to keep it ticking over…or have a modern, sophisticated car (including a European car) …contact us today.

Our mission is to provide you with the ideal mix of repair quality and service level at fees that represent value for money.

OUR SERVICES

Speed and engine testing

When it comes to your vehicle’s performance and engine reliability, the team at Auto Connection can offer a range of certified tests to ensure that ...

Restart and repair service

Whether its extensive repairs or full auto servicing that you are after or simply a vehicle restart, Auto Connection can assist you here.

Electric car loading

We have the skills and resources to create professional films. Whether you want a corporate promotional film or a record of a conference.

CHECK OUT OUR REPAIR SERVICE FOR YOUR CAR AND GET A FREE CLEAN